Retail Consultant

Retail is in the detail

The difference between your retail establishment and others should be in the detail. There is huge competition within the retailers at the best of times, with prices and margins being driven consistently down . Even supermarkets, now stock everything from fish fingers to the latest MP3 players and fashion clothes. Customers are well aware of this, demanding more and more for their hard earned cash from wherever they spend.

The internet has also opened the market with everything imaginable and more on Ebay, or cut price online discount shops. If you want a slice of their money you need to be a cut above the rest, different or both.

Do you offer the best customer service, price, unique items, store presentation or convenience? If not then maybe an independent pair of experienced eyes can open your market share up for you. How well do you control shrinkage, employees, buying, pricing? Did you know that each product that does not have a price on or is wrongly priced could cost you a £5000 fine per item.?

With nearly 25 years experience in retail, managing units some above £25m a year and 250+ staff I can help you make your retail establishment more profitable, offer better customer service and presented better. With an initial free no commitment consultation, what have you got to lose?

I work as a consultant within the North East England area

Contact? Click here




Selection of Skill Bases

Some of the subjects facing all retailers , with hands on support and advice. World Class Customer Service

  • Wow Factor
  • Merchandising Standards
  • Product Adjacencies
  • Pricing
  • Shrinkage
  • Cost Of Sale
  • Managing Complaints
  • Add On Sales
  • Online Retail
  • People Management
  • Audit and stock take controls